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Rates and Fees
Understanding Your Bill
Online Billing makes it easy for you to manage your City of Poway utility account! You can view statements online, see payment and usage history, and make one-time or automatic payments.
If you experience any difficulties, please contact us at
or call (858) 668-4401.
Register for Online Services
Existing Customer Login
Please take note of the following guidelines to protect you from Internet and E-mail fraud. The guidelines will assist you in detecting certain types of fraud (i.e. "phishing") that could potentially be designed to mimic the correspondence you receive from any company that you do business with over the internet, including the City of Poway.
Our representatives will never send you an email requesting you to validate personal information. Please be advised that we will never ask for you to update your social security number, date of birth, driver's license number, or other sensitive information via e-mail.
Once you have enrolled in the City of Poway Online Services you can update your personal information by logging into your account at any time.
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